Mason & Green’s Luton Airport transfers offer a reliable and comfortable transportation service for travelers flying to or from Luton Airport. Here’s a detailed overview of their service, including what to expect during your journey:

Service Overview:

Mason & Green provides efficient airport transfer options tailored to suit both business and leisure travelers, focusing on comfort and punctuality.

Key Features:

Pick-Up Location:

• Unlike some other services, Mason & Green’s Luton Airport transfers do not offer a Meet & Greet service. Instead, the pick-up for passengers is at the Mid Stay Car Park.
• This location is designated for passenger pick-up, and clear instructions will be provided during booking on where to meet your driver.

Flight Monitoring:

• Mason & Green’s drivers monitor your flight in real-time to ensure they arrive on time, accommodating any delays or early arrivals. This service helps reduce the stress of coordinating pick-up times.

Variety of Vehicles:

• They offer a range of vehicles to meet different passenger needs. Options include luxury saloons, executive cars, and larger vehicles for families or groups traveling with extra luggage.
• All vehicles are well-maintained and designed for passenger comfort.

Direct and Efficient Routes:

• The drivers are experienced in navigating to and from Luton Airport, ensuring direct and efficient routes to minimize travel time.
• Luton Airport is located about 30 miles from central London, so the service is optimized for a smooth journey.

Child Seat Options:

• For families traveling with young children, Mason & Green can provide child seats upon request. This ensures safety and compliance with regulations during your journey.

Professional Drivers:

• Mason & Green employs professional drivers who are courteous, knowledgeable, and familiar with the routes to Luton Airport. Their focus is on providing excellent customer service throughout the journey.

Booking Process:

Online or Phone Booking:

• You can easily book your Luton Airport transfer through the Mason & Green website or app. During the booking process, you will provide your flight details, number of passengers, luggage requirements, and any special requests.
• The booking process is straightforward, and you will receive instant confirmation via email or text.

Payment Options:

• Mason & Green accepts various payment methods, including credit cards. You can pay online at the time of booking or after the service, depending on your preference.

Confirmation:

• Once you have completed your booking, you’ll receive a confirmation with all relevant details, including your driver’s contact information and instructions for the pick-up location at the Mid Stay Car Park.

Day of Travel:

Driver Punctuality:

• Your driver will arrive at the designated pick-up location ahead of time for departures, ensuring you have sufficient time to get to the airport.
• For arrivals, the driver will be waiting for you at the Mid Stay Car Park to assist you with luggage and escort you to the vehicle.

Comfort & Convenience:

• The vehicles are equipped with amenities for passenger comfort, such as bottled water. The drivers are also willing to accommodate reasonable requests during your journey.

Drop-Off & Pick-Up:

• The service is designed for efficiency, ensuring you’re dropped off as close to your terminal as possible. The process aims to be smooth, with drivers ready to help with your luggage.

Post-Transfer:

• After your transfer, Mason & Green may follow up to ensure everything met your expectations and gather feedback. They value customer input to continuously improve their service.

Overall, Mason & Green’s Luton Airport transfers provide a premium experience focused on comfort, reliability, and excellent customer service, making them a solid choice for airport transportation.