Family Friendly Travel Solutions
Travelling with children requires more than just logistics—it demands careful planning, safety, comfort, and understanding of local laws. At Mason & Green, we’ve built a reputation for family-friendly transport services across London and the South East. Here’s everything you should know when booking your next journey with little ones in tow.
1. Child Seat Regulations in the UK
Children under 12 years old or shorter than 135cm must use an appropriate child seat by law. At Mason & Green, we are one of the feww companies that offer three categories of child seats—rear-facing infant seats, forward-facing toddler seats, and booster cushions. If you're unsure which to request, just let us know your child’s age and weight and we’ll prepare accordingly. All our child seats are purchased new and are regularly maintained to ensure they remain safe, clean, and fully compliant with current regulations. Seats are replaced periodically or when they show signs of wear. Please note: While UK law does not require child seats in licensed private hire vehicles or taxis, we strongly recommend using one whenever possible for your child’s safety. Children may legally travel without a seat and sit on an adult’s lap if no appropriate restraint is available.
2. Booking the Right Vehicle
Families with young children often travel with extra luggage, strollers, or even portable cots. Our fleet includes executive MPVs and larger saloons to ensure you have the space needed for a comfortable ride. Let us know how many people and bags you're bringing, and we'll allocate the right vehicle.
3. Comfort Matters
Kids get cranky when tired, uncomfortable, or hungry. Our drivers are patient, calm, and trained to help families settle in quickly. We can offer additional time for loading and unloading, and schedule breaks if required for long journeys. Some parents bring snacks and toys to make the ride easier—always a smart move!
4. Airport, Station & Hotel Pickups
Our Meet & Greet service ensures your driver is ready and waiting when you arrive. With airport pickups, we track your landing time and offer one hour of free waiting. For Eurostar or hotel transfers, we always build in a buffer to make your experience as stress-free as possible.
5. Safety First, Always
All our drivers are DBS-checked and professionally trained. Vehicles are routinely inspected, cleaned, and equipped with working seatbelts and fitted child seats upon request. We never compromise on safety—your child’s wellbeing is our top priority.
6. Flexible & Reliable
We understand that travelling with kids sometimes means last-minute changes. Whether you're delayed, need to add a second stop, or require help with luggage, our team will do their best to accommodate you without fuss.
From Heathrow arrivals to countryside day trips, Mason & Green has helped thousands of families enjoy hassle-free transfers. If you're travelling with children, trust our experienced team to make your journey smooth, safe, and enjoyable.
To book your next family transfer or learn more about our child-friendly services.